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public:papers:acsac2019 [2019-12-13 00:51] – [Selected conclusions] xukrop | public:papers:acsac2019 [2020-06-02 11:22] – [Selected conclusions] xukrop | ||
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* We had half of the participants interact with real OpenSSL error messages and the other half with our re-designed error messages and documentation. Here is the comparison: | * We had half of the participants interact with real OpenSSL error messages and the other half with our re-designed error messages and documentation. Here is the comparison: | ||
* The self-signed case was considered significantly less trustworthy with our error message (which we consider a success). | * The self-signed case was considered significantly less trustworthy with our error message (which we consider a success). | ||
- | * The name constrained case was also perceived as less trusted and required less time and less online browsing to undestand. | + | * The name constrained case was also perceived as less trusted and required less time and less online browsing to understand. |
* The other attributes were comparable – thus, we see our documentation in these cases as better than the existing one. | * The other attributes were comparable – thus, we see our documentation in these cases as better than the existing one. | ||
* In the redesigned error messages, we included a link to the documentation. To our surprise, 71% of the participants clicked this link. This suggests a nice opportunity of directing the developers to a usable place recommended by the library designers. | * In the redesigned error messages, we included a link to the documentation. To our surprise, 71% of the participants clicked this link. This suggests a nice opportunity of directing the developers to a usable place recommended by the library designers. | ||
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===== Talk at DevConf 2019 ===== | ===== Talk at DevConf 2019 ===== | ||
- | The content of this research was partially covered at the DevConf 2019 talk that can be seen below. | + | The content of this research was partially covered at the DevConf 2019 talk that can be seen below. |
{{ youtube> | {{ youtube> |